That's the start of one of the most popular questions we're asked. So, we thought it might be useful to explain some common and relatively simple web marketing words:

Referrals - Referrals are the pathways that bring a user to your site. It is very important to know if your potential customer came from a website where you are ranking for keywords, or if they have come from a link that you have established on someone else's website.

Hits - Hits are when a web server requests a file be brought to a specific web server. In truth, they're pretty meaningless. They do not show you how many people actually conduct business on your website. Think of it this way: What's the point of having 1 million hits on your site if no one does what you want them to do once they arrive?

Page view - This is when a single page has been requested to be loaded by someone visiting a site. On the web, this would happen when a 'surfer' clicks on a link that directs them to a certain site. This can be very useful to the owner of the website, because now you can alter site and see if those changes bring back potential customers more often.

Visits - Visits are when a person views all the pages of your website, or when that person has been on your website for a select period of time, usually somewhere around thirty seconds. To go a step further, a unique visit means that you are counting each person who visits your website only once.

Relevance - Relevance is the importance placed on certain words within a website by the search engines, namely keywords, pages and websites. There are three different areas of relevance, according to search engines: Content, keyword and link relevance.

If you are just starting out with a SEO/SEM firm, these are some of the basic keywords you need to know. It's either that, or keep nodding your head and pretending to know what those Search Enginer Marketers are blabbing about.